Hot Air Ballooning General Information
What’s a typical Hot Air Balloon flight like? Here you can find anything from the journey pre, during, and post-flight as well as information on safety, age restrictions & what to wear.
Pre Flight
After assembling together our ground crew will transport you to the launch site (selection based on wind direction). To get the full experience and learn about assembly of our hot air balloon, we invite everyone to watch as the balloon gets inflated and ready for take-off! (approximately 15 minutes)
We will require all passengers to complete the registrations forms, your pilot will assist with filling these out, and answer any questions you may have.
Many people feel nervous the first time they fly, this is very natural. Please feel assured that hot air ballooning is the absolute safest means of flying and our pilots are highly experienced.
Hot Air Ballooning is actually one of the best ways to get rid of a fear of heights!
During Flight
Once you’re in the hot air balloon basket and ready for take-off, the pilot will go through the required safety procedures.
As first light hits the envelope, the pilot will take aim for the stars, slowly ascending into the sky. This is truly a magical moment, especially as you reach the tree tops and start taking in the beautiful sights right in front of you.
Whilst soaring above the clouds, the pilot will introduce you to the surroundings and make room for photo opportunities. Then it’s time to communicate with the ground crew and decide between approx. 100 landing sites, depending on the wind.
As you descend, the ground crew will meet the balloon ‘running’.
Post Flight
Once back on the ground it’s time to deflate & pack up the balloon before heading for breakfast! The pilot opens the parachute valve to let the air escape out the top. And to fully deflate the balloon, the crew together with passengers walk across the envelope to let the air out.
As a team you then start packing down the balloon, this is of course optional but encouraged as an integral part of the ballooning experience. Then it’s time for breakfast! As you’re enjoying the beautiful hotel buffet breakfast at the Mercure resort you will be presented with your flight certificate. Last but not least you will be dropped off at your hotel.
Important Information
You will be climbing in and out of the basket so casual clothing and suitable foot (no thongs are permitted) wear is highly recommended.
The temperature during the flight is similar to the ground conditions so dress to conditions.
If you have a serious health condition which you believe may affect your flight please advise staff when booking.
For safety reasons, if you are over 12 weeks pregnant, unfortunately we cannot take you flying this time round. For further information please ask our staff they are more than happy to discuss further.
Children aged 3-12 years must be accompanied by an adult. Children under the age of 3 are not permitted to fly.
We accept all major credit cards, electronic transfer or cash.
For our full terms and conditions please click here.
Safety is our first consideration. We will only fly in suitable weather conditions. Our team assesses the weather conditions several times a day and if they believe the conditions are not conducive to a fun and safe flight they will contact you to postpone to another more suitable time. If for any reason you are unable to fly due to weather, time and travel constraints we will refund your money.
A complimentary pick-up and return service is available from local accommodation providers in the Main Beach to Broadbeach area. Please call and ask if you are staying in our free pick up zone.
Collection and meeting times will be advised at the time of making your booking.
Frequently Asked Questions
If you have a large group or would like to fly on a weekend, it’s recommended that you book two weeks in advance. If you have predetermined dates far in advance then let us know as soon as possible so we can secure your spot immediately.